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Policy Title: Telephone Services

Boise State University #8090
Effective Date: July 1, 1995
Revised: January 2016

To establish policy for campus telecommunication services.

Additional Authority:
Communications Act of 1934 (amended)
The Electronic Communications Privacy Act

Applies to all members of the Boise State University community, and users of University telephone services.

Responsible Party:
Vice-President for Finance and Administration, 426-1200
Chief Information Officer (CIO), Office of Information Technology (OIT), 426-5774

Telephone Services – The University’s telephone lines, equipment, products, maintenance, and other related resources that assist employees and students in their telecommunications needs as they support the University’s mission.


  • I. Policy Statement
  • Boise State University provides Telephone Services based on cost-effective practices that also comply with government rules and regulations. This policy guides decisions that ensure quality service to the campus community in a cost effective manner.
  • II. Responsibilities
  • OIT is responsible to:
    • A. Manage Telephone Services and other telecommunications resources.
    • B. Negotiate Telephone Services contracts on behalf of the University, or by using university administered funds that:
      • 1. Comply with state statute as administered by the Idaho Department of Administration, and
      • 2. Generally leverage State of Idaho purchasing contracts.
    • C. Centrally manage and administer all equipment and services under the direction of the Vice President for Finance and Administration.
    • D. Maintain procurement, pricing, and end user guides at OIT Telephone Services.
    • E. Provide monthly departmental bills for Telephone Services. Monthly charges for telephone devices in use by a department will include long distance and international calls incurred by the department.
  • Departments and end users are responsible to:
  • Generally use University resources for work-related purposes.
    • A. Personal use of Telephone Services that do not incur additional charges may be permitted in moderation, subject to departmental guidelines, restrictions, and supervisor approval.
    • B. Department guildelines should reflect the employee’s first responsibility is to his/her work assignment and personal use may not result in additional costs to the university.
  • III. Policy Non-Compliance
  • Misuse of University Telephone Services is cause for disciplinary action up to and including termination. All users should be aware that misuse of Telephone Services could also result in criminal charges, convictions, or fines.