Skip to Main Content

Policy Title: Assessment of Advising

Boise State University Policy #4030
Effective Date: July 1, 1978
Rev: July 1, 1993; July 1, 1995; September 10, 2012

Purpose:
In order to provide high-quality advising to all students and to better prepare faculty and other personnel responsible for advising, academic advising programs, policies, and procedures will be periodically assessed.

Scope:
Faculty, staff, and student peers involved in academic advising.

Responsible Party:
Provost and Vice President for Academic Affairs, 426-1202
Office of Advising and Academic and Academic Enhancement, 426-4049


Policy

  • I. Responsibility
    • A. The Office of Advising and Academic Enhancement with support from University Advising Council is responsible for university-level advising assessment processes. These bodies review university-level advising assessment outcomes and are responsible for development of university-wide advising programs and procedures.
    • B. College deans, through college advising coordinators and department/unit chairs, are responsible for organizing review of college-level and department/unit-level advising assessment outcomes for their respective units. Deans, chairs, and advising coordinators are responsible for leadership in improvements to college-level, and department/unit-level advising models and policies, considering their respective periodic advising assessment outcomes. Department/unit faculty and Deans’ governance teams are responsible for approving changes to existing college-and department/unit-level advising models and policies on their respective levels subsequent to the periodic review of advising assessment outcomes.
  • II. Procedures
    • A. The Office of Advising and Academic Enhancement will administer a Survey on Academic Advising on a periodic basis to collect information about the effectiveness and quality of advising throughout the university.
    • B. The Office of Advising and Academic Enhancement will provide assessment results (university-wide, college, and department/unit) to respective college deans and department/unit chairs.
    • C. College deans and department/unit chairs will review assessment results in collaboration with college advising coordinators and consider development of current policies and processes in order to improve advising.
    • D. The effectiveness of advising models and programs shall be assessed according to the following areas:
      • 1. Policies
      • 2. Delivery systems
      • 3. Advisor training
      • 4. Student needs and outcomes
    • E. Department/unit faculty and Deans’ governance teams formalize changes to existing advising policies and models in respective units subsequent to periodic assessments and reviews.
    • F. The effectiveness of officers/representatives of the university, whose job description is primarily focused on student advising and academic enhancement, shall be reviewed periodically according to topics, such as:
      • 1. Knowledge of general university and specific departmental academic requirements and procedures.
      • 2. Awareness of educational and professional development opportunities.
      • 3. Awareness of university services for purposes of appropriate referral.
      • 4. Communication to advisees of available hours for academic advising and other advising opportunities.